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Workforce Associates

1 Year or Less

With business certificates

Established in 1989
5001-10,000 Employees

5/F, Robinsons Cybergate, Don Gil Garcia St., Capitol Site, Cebu City, Cebu

Posted On: April 13, 2021

Job ID: 376838

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Be You, Lead the New at Accenture.
Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world.
 
What are some of the benefits available for Accenture employees?
 
We offer our people a “Total Rewards” package that includes competitive and performance-based compensation, professional development opportunities and market-relevant benefits that go beyond the basic salary.
 
What we offer:
  • Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Night Differential
  • Allowances
  • Car and Housing Plan
  • Company-sponsored trainings, upskilling, and certification
  • Flexible Working Arrangements
  • Healthy and Encouraging Work Environment
*Terms and conditions apply
 
WORKFORCE ASSOCIATES
 
Qualifications:
  • Graduate of any Bachelor’s degree
  • Undergraduates with at least one complete year in college are welcome to apply
  • Must have at least 1 year relevant work experience
  • Experience in forecasting, planning and scheduling calls/ contacts or work volumes is a plus
  • Basic knowledge on Infrastructure Services
  • Excellent English communication and analytical skills
  • Proficient in MS Office applications
  • Willing to work on holidays, weekends, shifting schedules and extended working hours
Responsibilities:
  • Achieve customer support service levels by accurately forecasting, planning and scheduling calls/ contacts or work volumes and staff/vendors to ensure optimal performance
  • Provide ongoing and frequent interaction with management operations, staff, vendors or clients, as required, to achieve optimum results

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