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Earn Up to 21K Total Salary Package+Incentives! Technical Support Representative

1 Year or Less
High School Graduates are Welcome

Admerex Solutions, Inc.

Established in 2005
1001-5000 Employees
FPN Bldg. AS Fortuna Street, Bakilid, Mandaue City, Cebu
Total vacancies for this job title: 2
Posted On: October 13, 2021
Job ID: 376770

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Details

Admerex is a Business Process Outsourcing (BPO) company that started its operations in 2007, catering to many banks and financial services companies, e-commerce, telecommunication companies, and government agencies.

 

In October 2020, Admerex joined and became a Support Services Group Company – a Customer Contact Center and BPO Company with headquarters located in Waco, Texas, United States of America – and has been designated as its Regional Headquarters in the Asia-Pacific.

 

Our PH Sites:

  • Mandue City (Atlas Site)

    -FPN Bldg. AS Fortuna Street, Bakilid Mandaue City, Cebu

  • Cebu City (Aris Site)

    -2nd Floor, Unit F, Centrum Building, Clavano, corner N Escario St, Cebu City, Cebu

  • Makati City (Alpha Site)

    -The Peak Tower, 107 L.P. Leviste Street, Makati, 1630 Metro Manila

  • Mandaluyong City (Astra Site)

    -G/F Alcar Building, 888 Epifanio de los Santos Ave, Mandaluyong, Metro Manila

  • Mandaluyong City (Alto Site)

    -6th Floor, Citynet Central Building, Sultan Street corner EDSA Barangay, Mandaluyong, 1550 Metro Manila

TECHNICAL SUPPORT REPRESENTATIVE

 

What you'll enjoy; 

  • Option to temporarily work from home after performance evaluation 

  • Up to 21K Total Salary Package 

  • PERFORMANCE-BASED INCENTIVES 

  • ATTENDANCE BONUS 

  • Healthcare Benefits 

  • Paid Sick Leave 

  • Paid Vacation Leave 

  • Paid Emergency Leave 

  • Life Insurance 

  • Night Differentials 

  • 13th Month Pay 

  • 5 days work week 

  • Performance Appraisal & GROWTH 

 

Job Requirements: 

  • At least 1 year experience from a Technical support campaign. 

  • Experience in fixing desktops and O.S installation is preferred but not required. 

  • Average to good communication skills both oral and written. 

  • Highly motivated and should be flexible in terms of working in different shifts. 

  • Ability to multitask and goal-oriented person. 

Preferred Assets: 

  • Knowledge in Mac OS X and iOS 

  • Experience with Salesforce.com 

  • Retail experience 

  • Hospitality experience 

  • eCommerce experience 

Job Responsibilities: 

  • Providing technical support / problem resolution thru phone /chat. 

  • Troubleshooting a variety of technical and non-technical issues customers are having with their computer systems, software applications and services. 

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