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Earn Up to 21K Total Salary Package+Incentives! Technical Support Representative
1 Year or Less
High School Graduates are Welcome
Admerex Solutions, Inc.
Established in 2005
FPN Bldg. AS Fortuna Street, Bakilid, Mandaue City, Cebu
Total vacancies for this job title: 2
Posted On: October 13, 2021
Job ID: 376770
Admerex is a Business Process Outsourcing (BPO) company that started its operations in 2007, catering to many banks and financial services companies, e-commerce, telecommunication companies, and government agencies.
In October 2020, Admerex joined and became a Support Services Group Company – a Customer Contact Center and BPO Company with headquarters located in Waco, Texas, United States of America – and has been designated as its Regional Headquarters in the Asia-Pacific.
Our PH Sites:
Mandue City (Atlas Site)
-FPN Bldg. AS Fortuna Street, Bakilid Mandaue City, Cebu
Cebu City (Aris Site)
-2nd Floor, Unit F, Centrum Building, Clavano, corner N Escario St, Cebu City, Cebu
Makati City (Alpha Site)
-The Peak Tower, 107 L.P. Leviste Street, Makati, 1630 Metro Manila
Mandaluyong City (Astra Site)
-G/F Alcar Building, 888 Epifanio de los Santos Ave, Mandaluyong, Metro Manila
Mandaluyong City (Alto Site)
-6th Floor, Citynet Central Building, Sultan Street corner EDSA Barangay, Mandaluyong, 1550 Metro Manila
TECHNICAL SUPPORT REPRESENTATIVE
What you'll enjoy;
Option to temporarily work from home after performance evaluation
Up to 21K Total Salary Package
Paid Sick Leave
Paid Vacation Leave
Paid Emergency Leave
13th Month Pay
5 days work week
Performance Appraisal & GROWTH
At least 1 year experience from a Technical support campaign.
Experience in fixing desktops and O.S installation is preferred but not required.
Average to good communication skills both oral and written.
Highly motivated and should be flexible in terms of working in different shifts.
Ability to multitask and goal-oriented person.
Knowledge in Mac OS X and iOS
Experience with Salesforce.com
Providing technical support / problem resolution thru phone /chat.
Troubleshooting a variety of technical and non-technical issues customers are having with their computer systems, software applications and services.