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Technical Support Representative - Earn 21K Basic Plus Incentives & Attendance Bonus!

2 to 4 Years

High School Graduates are Welcome

Admerex Solutions, Inc.

Established in 2005
1001-5000 Employees

FPN Bldg. AS Fortuna Street, Bakilid, Mandaue City, Cebu

Total vacancies for this job title : 2

Posted On: April 15, 2021

Job ID: 376770

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Details


Admerex Solutions, Inc. continues to be one of the key players in the BPO industry in the country. Driven by genuine concern for mutual success, our culture reflects a business that creates and extends opportunities.
It is with this wisdom that we establish one of the foundations of #TatakAdmerex. We hone our skills and provide experiences that are “best-in-class” in results. Our happy workplace maintains a homelike relationship that stimulate our campaigns and our clients’ growth. 
 
Admerex Offices:
  • Mandue City (Atlas Site)
    • FPN Bldg. AS Fortuna Street, Bakilid Mandaue City, Cebu
  • Cebu City (Aris Site)
    • 2nd Floor, Unit F, Centrum Building, Clavano, corner N Escario St, Cebu City, Cebu
  • Makati City (Alpha Site)
    • The Peak Tower, 107 L.P. Leviste Street, Makati, 1630 Metro Manila
  • Mandaluyong City (Astra Site)
    • G/F Alcar Building, 888 Epifanio de los Santos Ave, Mandaluyong, Metro Manila
  • Mandaluyong City (Alto Site)
    • 6th Floor, Citynet Central Building, Sultan Street corner EDSA Barangay, Mandaluyong, 1550 Metro Manila
TECHNICAL SUPPORT REPRESENTATIVE
What you'll enjoy;
  • 21K BASIC SALARY
  • PERFORMANCE-BASED INCENTIVES
  • ATTENDANCE BONUS
Job Requirements:
  • At least 2 years experience from a Technical support campaign.
  • Experience in fixing desktops and O.S installation is preferred but not required.
  • Highly motivated and should be flexible in terms of working in different shifts.
  • Ability to multitask and goal-oriented person.
  • Excellent communication skills both oral and written.
  • Preferably no attendance issues with past employer/s
Assets:
  • Knowledge in Mac OS X and iOS
  • Experience with Salesforce.com
  • Retail experience
  • Hospitality experience
  • eCommerce experience
Job Responsibilities:
  • Providing technical support / problem resolution thru phone /chat.
  • Troubleshooting a variety of technical and non-technical issues customers are having with their computer systems, software applications and services.

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