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Customer Service Representative (TS/CS)
2 to 4 Years
Regent BP Inc
With Business Certificates
Established in 2018
7th Level The Globe Tower, Cebu Business Park, Cebu City, Cebu
Posted On: June 14, 2021
Job ID: 375020
Is currently looking for:
CUSTOMER SERVICE REPRESENTATIVE (TS/CS) - Voice and Chat
-Ensures the end-to-end customer experience.
-Documentation of every customer interaction.
-Resolves billing and technical concerns.
-Establish memorable customer experience by providing fast and accurate resolution to customers.
-Identifying the issue and categorizing / prioritizing the incident and service requests.
-At least 1-2 years work experience in a related field of work.
-Average computer literacy is acceptable.
-Chat and Voice Experience is a must
-Have understanding of Basic Internet Technology for higher trainability.
-Ability to convey information and express oneself clearly orally and in written form, in a persuasive or logical manner to individuals or groups to ensure that they understand the message.
-Ability to anticipate the implications and consequence of situations and taking appropriate action to be prepared for possible contingencies.
-Good English communication skills, both written and oral
-Must be self and goal driven.
How to Apply