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Customer Service Representative (TS/CS)

2 to 4 Years

Regent BP Inc

With Business Certificates
Established in 2018
51-200 Employees
7th Level The Globe Tower, Cebu Business Park, Cebu City, Cebu
Posted On: June 14, 2021
Job ID: 375020

Details

Is currently looking for:

 

CUSTOMER SERVICE REPRESENTATIVE (TS/CS) - Voice and Chat

 

Job Responsibilities:

  • -Ensures the end-to-end customer experience.

  • -Documentation of every customer interaction.

  • -Resolves billing and technical concerns.

  • -Establish memorable customer experience by providing fast and accurate resolution to customers. 

  • -Identifying the issue and categorizing / prioritizing the incident and service requests.

Job Requirements:

  • -At least 1-2 years work experience in a related field of work.

  • -Average computer literacy is acceptable.

  • -Chat  and Voice Experience is a must

  • -Have understanding of Basic Internet Technology for higher trainability. 

  • -Ability to convey information and express oneself clearly orally and in written form, in a persuasive or logical manner to individuals or groups to ensure that they understand the message.

  • -Ability to anticipate the implications and consequence of situations and taking appropriate action to be prepared for possible contingencies.

  • -Good English communication skills, both written and oral

  • -Must be self and goal driven.

How to Apply


Send your resume and application letter to the following address:
 
Regent BP Inc
7th Level The Globe Tower, Cebu Business Park
Cebu City, Cebu

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