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Urgent Hiring! Customer Service Representative/TS | Dayshift Account
1 Year or Less
Open to Work From Home
With Business Certificates
Established in 2018
Posted On: January 12, 2022
Job ID: 375020
REGENT BUSINESS PROCESS INC
Is currently looking for:
CUSTOMER SERVICE REPRESENTATIVE / TS
- Ensures the end-to-end customer experience.
- Documentation of every customer interaction.
- Resolves billing and technical concerns.
- Establish memorable customer experience by providing fast and accurate resolutions to customers.
- Identifying the issue and categorizing/prioritizing the incident and service requests.
- At least 1-2 years of work experience in a related field of work.
- Average computer literacy is acceptable.
- Have an understanding of Basic Internet Technology for higher trainability.
- Ability to convey information and express oneself clearly orally and in written form, in a persuasive or logical manner to individuals or groups to ensure that they understand the message.
- Ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.
- Good English communication skills, both written and oral
- Must be self and goal-driven.