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Urgent Hiring! Customer Service Representative/TS | Dayshift Account

1 Year or Less
Open to Work From Home
With Business Certificates
Established in 2018
51-200 Employees
Home-based
Posted On: January 12, 2022
Job ID: 375020

Details

REGENT BUSINESS PROCESS INC
 
Is currently looking for:
 
CUSTOMER SERVICE REPRESENTATIVE / TS
 
Job Responsibilities:
  • Ensures the end-to-end customer experience.
  • Documentation of every customer interaction.
  • Resolves billing and technical concerns.
  • Establish memorable customer experience by providing fast and accurate resolutions to customers. 
  • Identifying the issue and categorizing/prioritizing the incident and service requests.
Job Requirements:
  • At least 1-2 years of work experience in a related field of work.
  • Average computer literacy is acceptable.
  • Have an understanding of Basic Internet Technology for higher trainability. 
  • Ability to convey information and express oneself clearly orally and in written form, in a persuasive or logical manner to individuals or groups to ensure that they understand the message.
  • Ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.
  • Good English communication skills, both written and oral
  • Must be self and goal-driven.

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