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Quality Assurance - Calls

2 to 4 Years

High School Graduates are Welcome

With business certificates

Established in 2000
201-500 Employees

3rd Floor Centro Fortuna, 6014, A.S. Fortuna St., Banilad, Mandaue City, Cebu, Mandaue City, Cebu

Total vacancies for this job title : 1

Posted On: March 22, 2021

Job ID: 374840

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 Quality Assurance for Calls

"House of I.T - Making I.T Easy"

HOUSE OF I.T is an Australian I.T Company with clients across Australasia, US and Europe. We provide superior professional expertise and comprehensive solutions for complete IT needs including IT development, implementation and maintenance services. We also provide excellent support for data entry, IT security, website hosting, backup and disaster recovery as well as internal projects to support our own growing business.

Check the House of I.T group of companies at

Responsibilities and Duties
  •  Monitoring the work of operators for compliance with the rules in the company
  • Implementation of the KPI company’s plans
  •  Listen to calls, according to the established format by the head;
  • Reporting according to the established format in the company;
  •  Deployed to provide feedback on listened calls;
  • Check confirmed orders for an example of correct execution.

Desired Qualifications

  • Experience in sales (call sales) or as a QA in a call centre (minimum of 3 month)
  • Excellent organizational and planning skills with the ability to multitask
  • Exceptional listening and analytical skills, be attention to detail
  • Ability to work well in a team in a rapidly changing dynamic environment
  • Ability to remain focused and productive each day
 We Offer
  • Medical Insurance (HMO)
  • Educational Assistance Benefit
  • Salary Loan
  • Technical Certification Incentive Program
  • Learning and Development
  • Performance Bonus & Rewards
  • Company Social Activities (Team Building, Sports Fest...etc)

For more information about our company, visit our website:

How to Apply

3rd Flr., Centro Fortuna Bldg, A. S. Fortuna St.


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