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1 Year or Less
Open to Work From Home
8/F Skyrise 3 Bldg., Cebu I.T. Park, Apas, Cebu City, Cebu
Total vacancies for this job title : 1
Posted On: April 07, 2021
Job ID: 374101
- Be in charge of running and managing the team daily
- Set targets for the C-Reps in the team
- Understand the company’s services, procedures and guidelines and communicate them properly to all team members
- Monitor all calls to ensure that proper procedures and quality standards are strictly adhered to
- Conduct regular review of team members’ performance
- Perform timely coaching sessions targetted to address knowledge or skills gap of under performers
- Ensure high team morale and team members are highly motivated at all times
- Submit regular reports to management and seek new ideas and strategies to improve performance team performance
- Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.
- Bachelor’s Degree or equivalent work experience.
- With at least 1 year work experience of the same capacity.
- Strong English written and verbal communication skills.
- Ability to lead and partner successfully with teams, management and clients.
- High level of integrity, judgment and follow-through.
- Excellent motivating, coaching and mentoring skills.
- Team oriented yet able to work independently.
- Excellent leadership skills and abilities
- Excellent Motivating, Coaching and Mentoring skills
- Leads by example
- Ability to Set and Attain Goals
- Ability to Multitask
How to Apply