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URGENT HIRING: Customer Service Associates / Technical Support Representatives
1 Year or Less
High School Graduates are Welcome
Open to Work From Home
Established in 2014
8F Skyrise 3 Bldg., Jose Maria Del Mar Street, Apas, Cebu City, Cebu
Total vacancies for this job title: Over 10
Posted On: September 22, 2021
Job ID: 371927
APPLY NOW and be a part of a growing team – we are looking for EXPERIENCED CUSTOMER SERVICE / TECHNICAL SUPPORT REPRESENTATIVES
Citius Solutions Corporation is a well-established solutions company led by professionals with 60 years of BPO experience combined. With a vanguard of the best of the Filipino values, we provide services that are executed with integrity and importance. And, through our far-reaching experience in the fields of customer service, project management, telemarketing, information technology and administrative work – we can definitely employ customized solutions best fitted for your industry.
From management to operations, every person pivotal to the success of each process will be well-trained and be multifaceted thus ready to adapt to the ever-changing needs of your business. Our people are university-educated, with English fluency and have the keenest interest to give professional service through disciplined methods.
We are currently looking for dynamic individuals to fill-in the position of CUSTOMER SERVICE ASSOCIATES / TECHNICAL SUPPORT REPRESENTATIVES with the following qualifications:
- A high school graduate
- Typing skills with at least 35WPM
- Knows how to do basic computer operations
- Has knowledge of customer service principles and practices
- Must have at least 1 year experience w/ Customer Service/Technical Support
- Takes phone calls from customers
- Answers questions about the products or services
- Answers any customer inquiry and resolves technical issues
- Properly escalate unresolved issues to appropriate internal teams
- Ensures customer satisfaction
Urgent Hiring: Get Hired Today!
How to Apply
Interested applicants may email their resume to HR@citiusph.com. Keep phone lines open for a phone interview.