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Account Manager

2 to 4 Years
With Business Certificates
Established in 1997
1001-5000 Employees
Basak, Lapu-Lapu City, Cebu
Total vacancies for this job title: 6
Posted On: August 10, 2021
Job ID: 371493

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Account Manager will help manage and develop client relationships through selling of our online market research solutions, providing pricing, feasibility, and consultation to clients regarding products and services.
Responsibilities Include:
  • Provide pre-sales support by responding in a consultative manner to client questions regarding products, pricing and solutions.
  • Prepare proposals across all product sets including feasibility and pricing. Deliver quotes to clients.
  • Reach out to Clients that will possibly become our partners in meeting all completes needed from end client.
  • Leverage the pricing tool to maximize win rate and profitability on a project level basis.
  • Engage in knowledge sharing including product pricing and feasibility and coordination across internal functions (sales, delivery, etc.).
  • Provide timely and accurate response to requests. Maintain and work to increase profitability. Work to increase win rate by providing exceptional quality and feasible solutions.
  • Ensure sales & financial reporting and analysis are both accurate and up-to-date
  • Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders.
  • Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions.
  • Manage all post-delivery project needs including confirming project close with key stakeholders; debriefs and creating rebound opportunities; and assuring client satisfaction.
  • Expand and leverage client relationships through understanding of client objectives; consultation during production process; participation in coordination calls and meetings;
Skills & Qualifications
  • 2+ year in a sales role
  • Some experience or exposure to people management preferred
  • Ability to motivate and drive positive activity within their team
  • Excellent oral and written communications skills
  • Strong numeric ability and organisation
  • Strong organisations skills with the ability to manage your time effectively
  • Attention to detail
  • Ability to communicate effectively to both internal and external stakeholders
  • An understanding of market research communications or experience working within market research preferred but not essential
  • Flexibility in work hours to fit in client requirements
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