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URGENT: Level 3 Technical Support Representatives

2 to 4 Years

High School Graduates are Welcome

Open to Work From Home

Established in 2014
51-200 Employees

8F Skyrise 3 Bldg., Jose Maria Del Mar Street, Apas, Cebu City, Cebu

Total vacancies for this job title : Over 10

Posted On: April 07, 2021

Job ID: 370734

Details


APPLY NOW and be a part of a growing team!!
 
Citius Solutions Corporation is a well-established solutions company led by professionals with 60 years of BPO experience combined. With a vanguard of the best of the Filipino values, we provide services that are executed with integrity and importance.  And, through our far-reaching experience in the fields of customer service, project management, telemarketing, information technology, and administrative work – we can definitely employ customized solutions best fitted for your industry.
 
From management to operations, every person pivotal to the success of each process will be well-trained and be multifaceted thus ready to adapt to the ever-changing needs of your business. Our people are university-educated, with English fluency, and have the keenest interest to give professional service through disciplined methods.
 
JOIN ASAP & ENJOY COMPETITIVE COMPENSATION PACKAGE

*3 digit annual Performance Bonus in Dollars (subject to Performance Evaluation) + Php 15,000 signing bonus*
 
We are currently looking for dynamic individuals to fill-in the position of Level 3- Technical Support Representative with the following qualifications:

QUALIFICATIONS:

- Preferably CCNA Trained or CCNA certified
-At least 1-2 years experience handling Network infrastructure
> Experience with Asterisk, Freepbx, FreeSwitch is a plus but not required.
> Experience with Networking is a plus but not required.
> Knowledgeable in Network setup.
> Outside the box thinker and ability to resolve problems in a timely manner.
> Must be organized and able to document how-to and common troubleshooting steps.

JOB RESPONSIBILITIES:

-> EXTREMELY well organized.
-> Must be a self-starter, outside the box thinker.
-> Be able to work under pressure.
-> Problem solver and committed to seeking out solutions.
-> Answer support/general calls from end-users and resolve issues.
-> Provision of new phone systems, phones, port numbers.
-> Manage remote installation of internet & VoIP service with on-site techs.

How to Apply


For qualified applicants, kindly send your resume and letter of intent to HR@citiusph.com and expect a call within the day for the phone interview.

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