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ePerformax Contact Centers & BPO

URGENT - CSR for Telco account

ePerformax Contact Centers & BPO

With business certificates
Established in 2002 | 1001-5000 employees
Pasay, Metro Manila
Total vacancies for this job title : Over 300
Posted on : November 26, 2020
Job ID : 369840

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As a pioneer and leader in the call center industry since 2002, ePerformax specializes in providing customer service to English-speaking customers of US Fortune 500 clients. One thing that sets us apart from other call centers is our Global Communications & Management Academy. In 2006 ePerformax was the first call center in the Philippines to receive accreditation from the Technical Education and Skills Development Authority (TESDA), and the GCMA was created in early 2008 to provide opportunities for Filipinos, who may not have otherwise had it, to have a successful and rewarding career in the BPO industry. The GCMA helps Filipinos develop and master global English communication skills in order to deliver superior customer service for their customers.
ePerformax is very proud to be a Filipino company, and our operations are only in the Philippines. It is our goal to continue to invest in the people and expand and grow our company here for many years to come to ensure the Philippines remains a top destination for outsourcing and a rewarding livelihood for many Filipinos.
• Purely Customer Service
• Graveyard Shift
• Free English training to get you accustomed to the SAE (Standard American English)
We are looking for customer service representatives for our TELCO ACCOUNT. Once employed, you can expect:
• A compensation package with the opportunity to earn up to Php31,000 monthly.
• Career growth opportunities through our Leadership Evolution and Advancement Program (LEAP)
• Medical (HMO) benefits that start during Program Specific Training (Covers LGBT & Common-Law Partners)
• Allowances up to Php6,300 monthly
• Free Smart Phone with Post Paid Plan
• Professional growth with Management Training
• Incentive payments for night shifts
• Maternity, Paternity, and Solo Parent Leaves
Apply now! Take advantage of our convenient one-day processing---even through phone!

Minimum Requirements:
• College level (at least 1 year of college education)
• For High school graduates and with less than a year of college education - minimum of one (1) year work experience in customer service (any industry) is required.
• Must have strong verbal and written communication skills.
• Amenable to work on a shifting schedule
• Willing to work in Pasay City
***preferrably with 1-4yrs telco experience (but not required)

Applications for this job are now closed.
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