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Join our Technical Account! | Concentrix J Centre Mall Cebu
No Experience
High School Graduates are Welcome
2/F J Centre Mall, AS Fortuna St., Bakilid, Mandaue City, Cebu
Total vacancies for this job title : Over 100
Posted On: April 09, 2021
Job ID: 367295
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START ON MARCH 2021!
Join our Technical Account! | Concentrix J Centre Mall Cebu
Job Description:
You are taking the next step to joining a company that is fanatical about their staff and clients. An organization that is tenacious in the pursuit of excellence and of high-quality service. You are joining a team that is not afraid to be bold and disruptive in the marketplace.
It’s time to shake things up! Join Concentrix as a Technical Support Representative!
As a Technical Support Representative, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;
- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Developing and maintaining accurate files
- Ensuring customer requests are handled in an appropriate and timely manner
- Utilize various Concentrix and client-based tools and applications for customer management and servicing
- Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
- At least high school graduate
- Experience of at least six months in the BPO industry are preferred
- Excellent English communication skills
- Working knowledge on computers
- Good customer service, multi-tasking and problem-solving skills
- Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Representative:
- Paid training
- Benefits after 6 months
- Career pathing and Advancement opportunities
- Competitive salary
- Monthly performance incentives
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