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Universaltech Inc

Technical Customer Service. Home Based CSR. WORK from HOME

Universaltech Inc

With business certificates
Established in 2012 | 51-200 employees
Work From Home, Misamis Oriental
Posted on : October 09, 2020
Job ID : 366890

Details

UNIVERSALTECH INCORPORATED
 
is URGENTLY HIRING for :
 
TECHNICAL CUSTOMER SERVICE. HOME BASED CSR. WORK FROM HOME
 
What's in it for you?
  • Vacation Leaves
  • Annual salary increase based on performance
  • Fun Family Environment
  • Perfect Attendance bonus
Qualifications:
  • Completed at least 2 years in college
  • Must have good English communication skills
  • Strong customer service orientation
  • At least 6 months Technical support experience in a bpo setting
  • Can start immediately
  • Willing to work on a graveyard shift
Important Qualifications:
  • Must have FAST and STABLE (not choppy) internet connection and a PC or Windows laptop.
  • Must have a separate room at home (so agent can talk all night and not worry about waking your roommates or family).
  • Please NO children crying and NO dogs barking - If you don't qualify to this please don't apply.
Responsibilities:
  • Actively listen to customers to understand their issues or concerns
  • Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue
  • Converse with clients using appropriate language
  • Identify upselling opportunities to facilitate sales of company products/services
  • Maintain an up-to-date knowledge of company products and services
  • Ensure compliance with standards established procedures for addressing client concerns
What are you waiting for?
 
Apply now and be part of something GREAT!

How to Apply

Walk in applicants will be prioritized!
 
Walk in and apply at our Recruitment Hub!
9/F Unit 9-01 & 9-02 FLB Corporate Center, Ayala Center Cebu Business Park, Cebu City 
 
Monday – Friday : Graveyard shift

For More Information:
- Call or Text: 0922 651 2899
- You can send your resumes to [email protected]
- Visit our online career portal at http://utech.ph/
 
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