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Optum, a UnitedHealth Group company

Urgent Hiring for Team Leader (Contractual w/ Completion Bonus)

Optum, a UnitedHealth Group company

With business certificates
Established in 2011 | 1001-5000 employees
Cebu City, Cebu
Posted on : October 15, 2020
Job ID : 365762

Video Profile


Details

PHARMACY TECHNICIANS - TEAM LEADER 
 
WHO WE ARE:
  • Optum is a part of the UnitedHealth Group, a Fortune 7 company, serving 125 million individual consumers.
  • We are a diverse company with over 189,000 employees worldwide and over 14,000 employees in the Philippines
  • We are a leader in nearly every aspect of today’s health care landscape
  • We leverage on having the largest single proprietary network of physicians, hospitals, health facilities, and caregivers in the United States. At Optum, we believe that what makes you special can inspire your life’s best work.
Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM
 
Join us today and unlock a world of rewards and benefits for performance, career growth, work-life balance and the opportunity to pursue your passion.
 
JOB QUALIFICATIONS:
  • Certified Pharmacy Technician preferred
  • Graduate of Medical Allied Course Preferred.  College degree required
  • Experience managing a team as a Supervisor (at least 2 years)
  • 2+ years working experience in Healthcare account
  • Call Center experience preferred
  • Willing to work night shifts/extended hours
  • Knowledge in NPS
WHAT WE OFFER:
  • Completion Bonus *Terms and Conditions Apply
ROLE AND RESPONSIBILITIES:
  • Manage a team of 15 Pharmacy Technicians / Clerks
  • Achieve Team Goals: Daily, Weekly, Monthly and Yearly
  • Ensure that the team meets productivity and quality goals
  • Implement HIPAA, Healthcare/Process Regulations, and Company Policies
  • Lead by example in all aspects of the business
  • Reports directly to Deputy Manager for daily team performance and other projects assigned
  • Coach and mentor technicians/clerks and develop them continuously
  • Motivate technicians through rewards and team building activities
  • Support technicians/clerks in their day to day transactions
  • Maintain 201 files and submit payroll reports
  • Drive day to day team performance
  • Drive innovation and process improvements
  • Analyze team performance and formulate action plans to address opportunities
  • Actively participate in project’s regular townhall and other activities
  • May be assigned to work on special projects and business initiatives"
Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.


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