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SVCPH Inc

Nurse Professionals for a Healthcare Account | 25K Salary Package + Sat-Sun Off!

PHP 25,000 per month

SVCPH Inc

With business certificates
Established in 2014 | 51-200 employees
Cebu City, Cebu
Total vacancies for this job title : 3
Posted on : September 14, 2020
Job ID : 365460

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Details

Executive Boutique Call Center is an affiliate of SVCPH., Inc. and is currently looking for Nurse Professionals - Voice and Non-Voice Roles Available!
 
Executive Boutique is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 12th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say “I work at Executive Boutique and think it’s a great place to work!”  The owners and managers at EB care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees.  
 
If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Executive Boutique today and join the growing EB family. You won’t regret it!  
 
Checkout our Facebook page https://www.facebook.com/EBCallCenter
 
What we offer:
  • Salary up to Php 25,000 (inclusive of allowances & bonuses)
  • Sat-Sun off
JOIN US today and enjoy the following benefits:
  • Generous monthly bonus program
  • Medical / Dental coverage
  • Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB
  • Career development
  • Life insurance program
  • Vacation and family leave programs
  • Annual salary increase based on performance
  • Quarterly team outing
  • Free flowing coffee and hot chocolate
  • Free weekly in-house massage
  • Family atmosphere
  • Cozy sleeping lounge and canteen plus entertainment area
  • Great offices in IT park with outdoor private terrace overlooking Cebu City
Responsibilities:
 
Voice Agent
  • Handle phone calls for concierge services
  • Be passionate about the service; and enjoy working in a consultative service environment.
  • Be results-oriented; and enjoy the challenge of meeting or exceeding goals.
Non-Voice Agent
  • Assist with the processing of in-home patient care requests
  • Pre-fill medication profile of patients
  • Review and transfer medical charts and notes into the system
  • Use diagnostic codes in translating written descriptions of diseases/illnesses/injuries
  • Encode physician’s assessments and recommendations
  • Generate and submit daily/weekly reports to client
Desired Skills & Knowledge:
  • Must be a registered nurse with a valid PRC license
  • Must have worked in a medical institution or healthcare account within the last 12 months
  • Strong medical knowledge in pre-filling medication profile and ICD-10 diagnosis coding 
  • Clear speaking voice
  • Good English communication skills - both written and verbal
  • BPO experience in a medical account an advantage 
  • Strong customer service skills
  • Strong administrative skills - Accurate typing & spelling is essential to this role.
  • Energetic, fun and confident personality
  • Willing to work full-time night shift
  • Desire to succeed
Work Schedule: Night Shift


Applications for this job are now closed.
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