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Supporting Enterprises Inc.

Online Customer Support Representative

PHP 25,000 - 30,000 per month

Supporting Enterprises Inc.

With business certificates
Established in 2014 | 51-200 employees
Cebu City, Cebu
Total vacancies for this job title : 1
Posted on : August 06, 2020
Job ID : 363403

Details

Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery center in the Philippines.
 
We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SME clients all over Australia and abroad to connect talent (YOU) with opportunities.
 
We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe, and supportive environment that embraces change and diversity.

One of our Client iSuporta is looking for an experienced customer service representative to join our team. Must have prior customer service experience relating to ecommerce and technical issues. This is mostly email customer service versus telephone. You must have great email communication skills and be proficient with typing. You can learn more about iSuporta through https://www.isuporta.com/callcenter/lead-generation-services/.
 
Online Customer Support Representative (Full Time, temporary work from home)
Schedule: Night Shift
 
Qualifications:
  • Minimum of one (1) year Customer Service Representative Experience.
  • Excellent English communication skills.
  • Experience in audio and video editing.
  • Knowledgeable with image editing and manipulations.
  • Familiar with HTML tags.
  • Prior experience at a media company or an eCommerce website a major plus.
Responsibilities:
  • Order status, Credit call billing and recurring payments.
  • Troubleshooting streaming audio, video and podcasting.
  • Login, password and other account access issues.
  • Customer Support via email, telephone & chat.
  • Order management, processing and light inventory management.
  • Various duties including compiling reports and one-off projects.

For more information about our company, visit our website: http://www.supportingcareers.com


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