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24-7 Intouch

Earn up to 23K Join our Pioneer Account as a Customer Service Representative!

PHP 17,000 - 23,000 per month

24-7 Intouch

501-1000 employees
12 Floor Montage Building Archbishop Reyes Ave., Cebu City, Cebu
Posted on : July 28, 2020
Job ID : 363125

Video Profile


Details

24-7 Intouch has over 17 years of experience delivering innovative contact center support for global Fortune 500 companies. We are on of the fastest growing BPO companies in the world, with 13 amazing, employee-centric campuses. We're obsessed with providing remarkable contact center solutions to the world's most innovative brands.
 
The 24-7 Intouch culture fosters personal and professional growth. If you have drive, dedication, and a desire to grow personally and professionally, you've come to the right place. We take pride in the diversity of our people, and the unique skills and insights each person brings to 24-7 Intouch. We know our goals are not achieved by a single individual, but by the success of a high performing-team with diverse backgrounds and personal experiences.
 
 
CUSTOMER SERVICE REPRESENTATIVE
 
Qualifications
  • At least HS graduate
  • Must have at least good communication skills
  • Must be amenable to work in shifts and holidays
  • Must be willing work in Cebu Business Park
  • Can start ASAP
Critical Skills
  • Preferrably with at least one-year customer service experience in a contact center.
  • Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the client’s specific needs and provide information in a positive manner.
  • Ability to effectively probe clients to obtain information needed to process customer requests and be an efficient  problem solver.
  • Strong customer service, analytical and decision making skills.
  • Ability to work in a fast-paced, hectic, changing environment.
  • Ability to operate a phone system, personal computer.
  • Ability to adhere to all organizational policies and procedures.
  • Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays.
  • Ability to perform basic mathematical functions.
Why work in 24-7 Intouch?
  • Up to 23K package
  • Pioneer Account
  • HMO on 31st day
  • Fun Working Environment


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