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Integrated Call Center Solutions (Philippines), Inc.

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Integrated Call Center Solutions (Philippines), Inc.

Established in 2019 | 501-1000 employees
8th floor of Skyrise Alpha Building, Cebu Business Park, Cebu City, Cebu
Total vacancies for this job title : Over 20
Posted on : July 20, 2020
Job ID : 362658


Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. Our Fortune-500 clients rely on our vast expertise in customer care management.
Continuum customer care and call center solutions leverage world class voice, chat, email, and social technologies. We have over 15,000 employees in major international markets and serve tier 1 clients across multiple industry verticals.
We're offering temporary work-at-home.
  • 10 mbps internet speed (minimum)
  • Modem with wired connection
  • Competitive compensation package plus performance based incentive
  • HMO coverage
  • Life Insurance upon joining
  • 5 Days paid Emergency Leave
  • 12 Days paid Vacation Leave
  • 12 Days paid Sick Leave
  • State of the art facilities & good work environment
  • Work-Life Balance
  • Candidates should have at least 6 months call center experience
  • We accept HS graduates with 6 months call center experience
  • Excellent English communication skills
  • Must be willing to work on a graveyard shift, holidays, and weekends
  • Must be able to type 35 WPM with over 90 percent accuracy
  • Respond to chat inquiries and complaints using standard scripts and procedures
  • Prepare standard reports to track workload, response time and quality input
  • All other duties as assigned
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