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Blueberry Digital Labs

Sales & Support Manager

Blueberry Digital Labs

Established in 2017 | 51-200 employees
8th Floor, FLB Corporate Center Cebu Business Park Mabolo Archbishop Reyes Avenue (across Ayala center Cebu beside jeepney terminal), Cebu City, Cebu
Posted on : June 24, 2020
Job ID : 361710

Details

SALES & SUPPORT MANAGER
 
We are looking for a Sales & Support Manager. Supervisors, Team Leads and/or Sales Trainers are welcome to apply!
 
Responsibilities:
  • Leads and oversees the Customer Support and Content Outreach Team.
  • Implements activities to maximize sales opportunities, address merchant service issues, drive user sign-ups, and create extensive customer base.
  • Helps the company continually improve its products for our global users.
  • Drives daily sales targets by evaluating the sales approach of the team
  • Provides timely feedback/training that will improve selling, engagement, and problem-solving skills. 
  • Identifies ways to equip the team on how to successfully save customers from terminating their accounts/sign-ups.
  • Drives sales conversion from industry relevant websites through outreach marketing activities and  strategies. Ensures that efforts and strategy leads to successful sales & traffic.
  • Ensures that the team provides “above-and-beyond” customer service and support.
Qualifications:
  • Has extensive experience in customer service and sales. 
  • Understands the dynamics of customer service and has a profound knowledge of effective sales techniques or processes. 
  • Knowledge in SEO, affiliate, or online marketing is an advantage.
  • Has a strong willingness to determine and solve possible and existing business opportunities and challenges.
  • Knows how to research and study current market trends to create better marketing tools and planning new SEO strategies that leads to successful sales & traffic.
  • Well experienced on web navigation.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Possess a strong analytical and organizational skills.
  • Experience in content writing is also an advantage.
  • Capable of managing and growing the team.
What's In Store for You?
  • Open Schedule
  • Fixed days off on Saturdays and Sundays
  • HMO coverage upon regularization, extended to your dependents for FREE
  • 12 vacation leaves and 12 sick leaves upon regularization
  • Accessible office location (across Ayala Center Cebu, beside jeepney terminal)
 
For more information about our company, visit our official Facebook page: www.facebook.com/BlueberryDigitalLabsPhilippines/


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