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Legato Health Technologies, Phils., Inc.

Operations Manager

Legato Health Technologies, Phils., Inc.

With business certificates
Established in 2019 | 1001-5000 employees
One Fintech, Megaworld Blvd, Mandurriao, Iloilo City, Iloilo
Total vacancies for this job title : 3
Posted on : June 05, 2020
Job ID : 361002

Details

OPERATIONS MANAGER
 
The ideal candidate is responsible for leading a team of trained experts who provide our partners with a delightful, frictionless experience.
 
Primary duties may include, but are not limited to:
  • Directs implementation and administration of benefit programs.
  • Prepares and communicates information to appropriate parties regarding benefit programs, procedures, changes and government mandated disclosures.
  • Audits to monitor efficiency and compliance with policies; prepares specialized reports;
  • may be assigned to special project work consistent with the role and dictated by the needs of the business.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports;
Qualifications:
  • 5+ years' related customer service experience
  • 3 years leadership experience managing team leaders and operations experts
  • Bachelor's degree or equivalent experience from an allied health / medical field and/or experience in a health insurance account is an advantage, but not required
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Willing to work at Iloilo City, Iloilo
To expedite the process of your application, please have your government numbers / ID ready (SSS, Tin, Philhealth, Pagibig), and NBI Clearance.
 
About Legato PH
 
Legato Health Technologies Philippines is an Anthem company. Established in December 2018, Legato Philippines is an independent services provider to the Anthem companies with the purpose of leveraging global scale and executional expertise to transform health care management services as a GIC (Global In-house Center)
 
We are committed to transforming health care through operational excellence. We develop the technology, solutions and programs that give consumers greater access to care, while working with providers to ensure a quality health care experience for consumers.
 
Legato Health Technologies Philippines is a place for skilled and compassionate individuals, who share our goal to make a difference. We apply service excellence through handling inquiries and medical concerns. We provide Call Center, Clinical, and Applied Health IT services, led by our seasoned and visionary leadership team who is dedicated to outstanding customer service. Our work environment reflects the services we provide. We champion collaboration and innovation to drive our employees to deliver the best care.


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