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CEBU



Supporting Enterprises Inc.

Part Time Surveillance Monitoring Representative

Supporting Enterprises Inc.

With business certificates
Established in 2014 | 51-200 employees
Cebu City, Cebu
Total vacancies for this job title : 2
Posted on : April 22, 2020
Job ID : 360086

Details

Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery center in the Philippines.
 
We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SME clients all over Australia and abroad to connect talent (YOU) with opportunities.
 
We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe, and supportive environment that embraces change and diversity.

One of our clients is looking for two (2) Surveillance Monitoring Representative. They are thoroughly dedicated to ensuring that all of their customers have the maximum protection available for today's security needs. That's why they are one of the fastest-growing security firms in the New York metropolitan area. They offer the very best in customer service for commercial security clients.

SCHEDULE: NIGHT SHIFT (6 hours daily covering 6:45AM to 6:45PM EST)
 
Qualifications:
  • Minimum of six (6) months of CCTV Surveillance Monitoring Representative experience.
  • Excellent English communication skills.
  • Must have a Customer Service Representative experience.
  • Experience with Outlook and Adobe Acrobat.
  • Strong organization skills, ability to multi-task and be detailed oriented.
Responsibilities:
  • Using a multiple monitor workstation, respond to video analytic generated events.
  • View & analyze what is seen to determine if an event is routine or if escalation to a higher level is required.
  • Create written reports using window based applications.
  • Place necessary outgoing calls as required notifying property managers, building maintenance personnel, or supervisors to report events or request further instructions.
  • Dispatch police departments if warranted.
  • Accurately document all actions taken within the monitoring software applications.
  • Interact with other company personnel and departments as needed to facilitate customer satisfaction.
  • Answer incoming call center telephone traffic and screening callers’ appropriately.
  • Perform investigative and other tasks as required.
For more information about our company, visit our website: www.supportingcareers.com

How to Apply

You may inquire through our Recruitment contact details:
 
GLOBE – 0917 325 3043 / 0917 829 3172
SMART – 0919 064 4658 / 0919 064 4659

or


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