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CEBU



Tech Mahindra

Communications Trainer

Tech Mahindra

With business certificates
| 501-1000 employees
Cebu City, Cebu
Total vacancies for this job title : 3
Posted on : May 06, 2020
Job ID : 359665

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Details

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.2 billion company with 117,000+ professionals across 90 countries, helping over 825 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
 
We are part of the USD 17.8 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractorsutility vehiclesafter-marketinformation technology and vacation ownership.
 
COMMUNICATIONS TRAINER
 
Responsible for conducting soft skills training to new hires and evaluate their performance based on their competencies to endorse them for product specifics training. 
 
ESSENTIAL DUTIES AND RESPONSIBLITIES
 
PROCESS
  • Conduct   Linguistic training  as per  specified training curriculum
  • Conduct Pre  & Post assessment  to identify any red flags (if any)
  • Provide feedback  to specific areas of opportunity
OPERATIONS
  • Training New hires on V&A /Gramamr / culture and Soft Skills
  • Provide & Share feedback  with associates after assessment
  • Coach associates on DSAT with a clear understanding of process requirement
  • Generating and maintaining regular reports
  • Understand process requirement
AUDITS
  • Conduct regular audits to check  training effectiveness
  • Conduct Recursive Training based on the Training Need Identification receive from Ops/SPOC/QA/ Analyst/ SDM
TRAINING
  • Linguistic Training :- Usage of Phonetics as a tool and concept to correct speech defects
  • Transformational  Grammar :- Usage of Syntax to correct errors in Grammar
QUALIFICATIONS:
 
In order for the job to be successfully performed, the following are the credentials required.
 
EDUCATION/ EXPERIENCE 
  • Bachelor’s degree or equivalent
  • 1-2 years experience in foundation skills training
  • 1-2 years hands on experience training module development
LANGUAGE
  • Excellent written and verbal communication skills
  • Must possess good presentation skills
OTHER COMPETENCIES
  • Familiarity  with Linguistics and Soft Skill Concepts
  • Excellent Organizational and planning skills
  • Must be results oriented
  • Good understanding  of Group Dynamics (diversity)


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