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CTC BPO Inc. (FKA: CallTek Center International, Inc.)

HR Supervisor

CTC BPO Inc. (FKA: CallTek Center International, Inc.)

With business certificates
Established in 2004 | 201-500 employees
9F JY Square IT Center 3, No. 1 Salinas Drive Lahug, Cebu City, Cebu
Posted on : May 06, 2020
Job ID : 359462


CallTek Center International Inc. is a call center and a BPO company based in Cebu, Philippines. CallTek is a tailor-made business processing and technical support provider for the broadband and video/TV industry, specializing in hospitality/MDU markets.

We are continuously seeking individuals who are highly motivated, energetic, flexible, career-driven, and most importantly, people-oriented. We aim to build a company that provides the best technical and customer service available.
  • Bachelor's degree in Psychology or Human Resource Development Management or related.
  • Relevant experience in a Human Resource role.
  • Solid experience or exposure of all Human Resource facets especially Employee Discipline.
  • Strong leadership skills and the ability to work unsupervised.
  • Excellent written and verbal communication skills.
  • Strong moral and ethical code.
  • Competency in Microsoft Office, and business management and presentation tools.
  • Excellent administrative skills.
Job details:
  • Responsible for implementing, developing and supervising the HR practices of the company.
  • Advises managers and supervisors of government regulations and effective human resource practices with regard to employee issues.
  • Ensures all HR facets are taken cared of especially Employee Discipline & facilitates Admin hearing, minutes & prepare memos
  • Identifying and addressing employee requirements regarding performance issues, training, and career growth.
  • Performing various administrative tasks and accurately processing paperwork.
  • Responsible in keeping up to date movement tracker of employees including Payroll Summary of movements/promotions and adjustments/NCNS/separations.
  • Creates HR Plans and programs for Employee Fun Days & Major Events (Beach Outing & Year-end Party)
Knowledge Required:
Comprehensive professional knowledge of a specific HR function and broad understanding  of the integration among the various HR functions and management. Demonstrates expert knowledge in applying HR policies, programs, and practices (e.g. compensation, staffing, training, employee relations, etc.).  Advanced level of understanding of the complexities and issues of the function and is able to lead or guide technical aspects of the programs. 
Skills Required:
  • Has excellent written and verbal communication skills
  • Strong problem solving, conflict resolution and interpersonal skills
  • Strong time management and organizational skills
  • Good motivational skills and experience mentoring
Abilities Required:
  • Ability to maintain a positive attitude under pressure.
  • Ability to work well in a team environment within close proximity of co-workers.
  • Flexible and self-directed
  • Demonstrated ability to prioritize, delegate, track and coordinate multiple tasks.
  • Demonstrated ability to meet deadlines and deliver against aggressive schedule pressures.
Salary range: Depends on experience
Company Perks and Benefits:
  • Free one meal a day
  • Emergency Loan and other  Financial Assistance Program
  • Free 24 Hours snacks and beverages
  • Health Insurance
  • Health Subsidy
  • Interest-Based Clubs
  • Retirement Plan/ Life Insurance
  • Savings Plan
  • Team Socialization Allowance
  • Perfect Attendance Bonus
  • Quarterly Perfect Attendance Bonus
  • Year-End Performance Bonus Plan(Company-discretion)
  • And much more!
Work schedule (8AM-5PM, Mon-Fri)

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