Are you in Data Mode?
ILOILO



Accenture

Bilingual Service Desk Associates ( Japanese) - Cebu

Accenture

With business certificates
Outside Iloilo : 16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City, Cebu
Total vacancies for this job title : 10
Posted on : March 05, 2020
Job ID : 358489

Video Profile


Details

BILINGUAL SERVICE DESK ASSOCIATES (JAPANESE)
 
What We Offer:
  • Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Night Differential
  • Allowances
  • Car and Housing Plan
  • Company-sponsored trainings, upskilling, and certification
  • Flexible Working Arrangements
  • Healthy and Encouraging Work Environment
*Terms and conditions apply!
 
Qualifications:
  • Native Japanese or Japanese speaker- at least JLPT N2 certified
  • Basic computer skills
Responsibilities:
  • First/second level support for office software and hardware incident and service requests
  • First level support for all IT-related concerns
  • First level support for incidents and service requests related to applications
  • Handling IT incidents and requests received via telephone, email or portal tickets
  • Incident logging and managing or prioritizing workload
  • ID Administration (Active Directory) for password reset, account unlock


Quick Apply

Be realistic. Employers may ask for proof of your latest salary. Pricing your salary too high can disqualify you from the position.

Application / Cover Letter

Point out why you are qualified for this job.


Only files with .doc, .docx, .odt, .pdf, or .rtf extensions less than 900kb are allowed.
Click once only. By clicking the Submit button, you confirm that you have read, understood and agree to our Terms and Services and Privacy Policy.