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Bilingual Service Desk Associates ( Japanese) - Cebu


With business certificates
Outside Iloilo : 16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City, Cebu
Total vacancies for this job title : 10
Posted on : March 05, 2020
Job ID : 358489

Video Profile


What We Offer:
  • Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Night Differential
  • Allowances
  • Car and Housing Plan
  • Company-sponsored trainings, upskilling, and certification
  • Flexible Working Arrangements
  • Healthy and Encouraging Work Environment
*Terms and conditions apply!
  • Native Japanese or Japanese speaker- at least JLPT N2 certified
  • Basic computer skills
  • First/second level support for office software and hardware incident and service requests
  • First level support for all IT-related concerns
  • First level support for incidents and service requests related to applications
  • Handling IT incidents and requests received via telephone, email or portal tickets
  • Incident logging and managing or prioritizing workload
  • ID Administration (Active Directory) for password reset, account unlock

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