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CEBU



SM Mart Inc.

Selling Department Manager

SM Mart Inc.

With business certificates
Established in 1958 | 5001-10,000 employees
A.S. Soriano Ave., North Reclamation Area, Cebu City, Cebu
Total vacancies for this job title : 1
Posted on : March 24, 2020
Job ID : 358016

Details

SELLING DEPARTMENT MANAGER
 
Job Description:
  • MANAGE CUSTOMER INTERACTIONS: 
    • Cultivate customer satisfaction by directing all front-end activities (requires consistent presence in selling area)
  • TRACK DEPARTMENTAL SALES:
    • Monitor departmental sales vs. target on a daily basis, identify causes of poor performance & recommend solutions to Regional Manager for proper action
  • BUILD CUSTOMER LOYALTY:
    • Proactively seek customer interactions, build sustained relationships with top 100 customers & convert the ones with complaints into happy shoppers
  • CHECK DISPLAY & FIXTURES:
    • Explain display standards to sales clerks & regularly check if items are arranged properly, areas are clean & ask for repair or replacement of broken fixtures
  • CHECK SALES STAFF:
    • Make daily checks on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting)
Minimum Qualifications
  • Candidate must possess at least a Bachelor's/College Degree
  • With a minimum of 2 years relevant work experience in a managerial capacity, preferably in retail management
  • Personable, creative, sales-oriented and with above-average communication skills
  • Flexible to be assigned to work schedules supporting the retail operational hours
  • Willing to be assigned in The SM Store - Cebu
  • Full time positions available
 
For more information about our company, visit our website: http://smretailcareers.com


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