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Chat Support Agent - No Exp Required - Start ASAP

PHP 18,000 - 20,000 per month

Caldwell Communications

Bucana, Davao City, Davao del Sur
Total vacancies for this job title : Over 500
Posted on : March 15, 2020
Job ID : 352118

Details

CHAT SUPPORT AGENT
 
Job Responsibilities:
• Provide steady, superior service to every customer by making use of all available programs and resources
• Implement customer service programs when recommended.
• Measure and match up service levels when needed.
• Make guidelines to enhance operations and technical enhancements.
• Using a computerized system, , responds to customer questions in a call center environment.
• Communicates appropriate options for resolution in a timely manner.
• Informs clients about services available and assesses customer needs.
• Provides well-designed instruction, training and assistance to lower level staff.
• Provides assistance, training and troubleshooting support to lower level staff.


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