Are you in Data Mode?
CEBU



Orbit Teleservices - Cebu City

Hiring Technical Support Representatives - SITE | EARN UP TO 24k

PHP 18,000 - 24,000 per month

Orbit Teleservices - Cebu City

With business certificates
Established in 2016 | 51-200 employees
Gorordo Avenue, Lahug, Cebu City, Cebu
Total vacancies for this job title : Over 100
Posted on : January 07, 2020
Job ID : 346802

Details

Orbit Teleservices helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients.
 
Here’s What Orbit Cebu Can Offer You.
  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Maternity/Paternity Leave
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • We are Open to employees who'd like to study while working (no financial assistance)
  • Competitively priced earnings packages
  • Occupation advancement: Obtain growth by way of numerous trainings
  • Word of mouth program: Receive rewards for effectively referring your pals and family members to be a part of our organization by means of our Employee Referral Program
Be a part of one of the premier brand names in the world and feel the excitement of State-of-the-art Technological innovation! We are currently in need of Financial Account Customer Support Officers
 
Job Description:
  • Arranging flights, insurance and accommodation
  • Using a booking system to secure holidays
  • Collecting and processing payments
  • Advising clients on travel arrangements, e.G. Visas and passports
  • Sending out tickets to clients
Qualifications:
  • Self-motivated
  • Good English communication skills
  • Team Player
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
  • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
  • Research required information using available resources;
  • Follow standard processes and procedures;
  • Identify and escalate priority issues per Client specifications;
  • Redirect problems to appropriate resource;
  • Accurately process and record call transactions using a computer and designated tracking software;


Applications for this job are now closed.
Click here to view similar jobs.