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Lede 168 Corporation

Customer Service Representative

No Experience

Lede 168 Corporation

With business certificates | Established in 2013 | 2-10 employees
Unit 417, J & T Bldg. 3894 Ramon Magsaysay Blvd. corner Santol St., Sta. Mesa, Manila, Metro Manila
Posted on : December 05, 2019
Job ID : 343098

Details

LEDE 168 CORPORATION is a wholesaler, retailer, importer of high quality building and construction materials. The company is appointed by SHANDONG LEDE MACHINERY CO., LTD. in Shandong, China as their Exclusive Distributor in the Philippines.
 
SHANDONG LEDE MACHINERY CO. LTD. was founded in 1999, mainly engages in the production of Ductile Iron Grooved Fittings, the annual production capacity can reach 20,000 tons. Now LEDE has been the leading manufacturer in the field of grooved fittings in China.
 
LEDE is committed to supplying the best price-performance ratio products that are in accordance to international standard for various customers worldwide. For ductile iron grooved fittings, LEDE has been approved by international quality assurance agencies like FM and UL. LEDE products are also in accordance with international standards such as ASTM, ANSI, DIN. In addition, the Mechanical Tee and Mechanical Cross have got the national design patent on the appearance.
 
LEDE 168 CORPORATION was established in December 23, 2013. The company is back-up by dynamic sales personnel who are committed to provide exceptional service to all its clients with a good understanding of the construction supply industry. The company also supported by its principal suppliers with expert technical assistance and extensive research and development.
 
LEDE 168 CORPORATION always put its clients on top of every activity by providing the latter quality products and services with the end view of satisfaction.
 
Is currently looking for:
 
CUSTOMER SERVICE REPRESENTATIVE
 
Qualifications:
  • Candidate must possess at least a Bachelor's/College Degree – Engineering courses- Mechanical, Industrial or other related Engineering courses.
  • Good in both oral and written communication skills, Computer literate.
  • Hardworking, result-oriented and self-driven team player with a positive attitude.
  • Ability to stay calm when customers are stressed or upset.
  • Knowledge in public communication/public speaking is an advantage.
  • FRESH GRADUATES are welcome to apply.
Responsibilities:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.


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