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EXL Service Philippines, Inc.


EXL Service Philippines, Inc.

With business certificates
Established in 1999 | 5001-10,000 employees
10th Floor, 2Quad Building, Cebu Business Park, Cebu City, Cebu
Total vacancies for this job title : 2
Posted on : November 30, 2019
Job ID : 343091


EXL Service (Nasdaq:EXLS) is a recognized business solutions provider. EXL's service offerings are aligned to provide a competitive edge to its clients by transforming and outsourcing business processes. While outsourcing involves providing a full spectrum of business process services from offshore delivery centres that require ongoing process management skills, transformation services enable continuous improvement of client processes by bringing together EXL's capabilities in reengineering including six sigma process improvement, research & analytics, and risk advisory services.
We are urgently hiring for:
Basic Function:
• Identifies the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge
• Establishes and defines the structure of the learning context
• Formulates effective exercises or assessments for essential learning improvements
• Implements and demonstrates efficient training methods (i.e. test-taking strategies, etc.)
• Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; make recommendations for improvement
• Deliberates scholars that need support and coaching
• Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer’s guide, participant’s guides and other training material
• Ensures that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards
• Updates training curriculum on an ongoing basis
• Conducts follow-up training sessions to measure training effectiveness
• Conveys leadership to scholars and teams within scope
• Ensures compliance to organizational policies and procedures
• End to end classroom/training management
• Creates PPTs and other material and participate in presentation to the internal and external customers (presentation of capability building programs)
• Assists the Healthcare Academy in securing other NCLEX requirements, as deemed necessary
• Contributes to other Healthcare Academy programs (i.e. clinical preceptorship, CPD, CEU, etc.)
Skills Required:
• Above average  knowledge of MS Office applications like – PowerPoint, MS Word and MS Excel
• Internet usage and email access
• NCLEX processing and licensing
• Local RN Licensing or US RN Licensing
• Nursing education
• Project management
• Training module development
• Ability to present the information in simple and easy to understand manner
• Ability to understand and comprehend quickly about unfamiliar industry
• Prioritizing customer needs
• Strong customer service focus
Education Requirements:
• Graduate of BSN
• Preferably with master’s degree in nursing education or an NCLEX reviewer
• Active Local or USRN license
Work Experience Requirements:
• Total work experience should be a minimum of 3 years in clinical academe and training combined

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