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Telesales Representative

1 Year or less Experience

Zimi Tech Inc

Makati, Metro Manila
Posted on : December 04, 2019
Job ID : 342927

Details

ZIMI TECH INC
 
Is currently looking:
 
TELESALES REPRESENTATIVE
 
Responsibilities:
  • Contact potential or existing customers to inform them about a product or service
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Enter and update customer information in the database
  • Handle grievances to preserve the company’s reputation
  • Keep records of calls and sales and note useful information
Requirements:
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints


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