Stellar is a globally renowned company offering call center solutions for a wide range of industries. Stellar is a leading global provider of call center and business process outsourcing solutions, operating outsourcing centers around the world that collectively manage over 300 million customer interactions and 100 million transaction processes every year. Stellar has been operating in the Philippines for over 11 years which houses a total of 1,200 employees.

Stellar is the voice behind some of the world’s most loved brands

Stellar’s expertise lays in the end-to-end customer journey, delivering an outsourcing offering informed by research, decades of experience and state-of-the-art technological solutions. Named Outsourcer of the Year for the last six years running by Frost & Sullivan; Stellar have centers across Australia, the Philippines, and the USA; delivering services for a diverse client base that spans a broad range of industries.

Clients work with Stellar to ensure a trusted partnership with a company that will lead them through digital transformation to be at the forefront of the next big breakthrough in customer service. Stellar is passionate about people and passionate about customers, working with agility to ensure our clients keep a competitive edge in their industry.

By the numbers

89% employee satisfaction
35% of our EBIT paid out to our people since 1998
36 million+ customer interactions per year
4000+ Stellar family members
6-time Frost & Sullivan Outsourcing Provider of the Year
7 sites in Australia, 5 in the Philippines, 2 in the USA
Corporate offices in Australia, the Philippines, Singapore & USA
Founded in 1998
9 languages spoken

Stellar Philippines

Our vibrant and lively Philippines offices provide offshoring solutions to some of Stellar’s domestic clients. The team have experience providing support across a range of sectors; including travel, finance, retail, manufacturing, government, and telecommunication.

We have five contact centers in the Philippines; in Cubao, Eastwood, Naga, Cebu and Pampanga.

In 2014, Stellar was nominated for both the Employer of the Year and People Program of the Year Awards by the People Management Association of the Philippines (PMAP).

Job Satisfaction

Every year, Stellar holds an employee satisfaction survey. The most recent results from our Philippines employees:

99% feel they contribute to the success of the business
95% feel their manager values them as an employee
93% feel that Stellar is a great place to work.

Benefits

Culture built on ‘Open Book Management’ – we are not driven by traditional symbols of status, and all are comfortable in a non-hierarchical environment.
Employees are rewarded for achieving goals through our profit-share system.
We believe in team spirit, positivity and friendship.
Some call center locations have on-site gyms and daycare facilities
All employees are invited to join the Livewell program to incentivize health
Free wellness sessions – HIIT, cardio, pilates, Zumba, yoga – are free for all employees
Medical and dental
Group life insurance
Casual dress code (t-shirts)
Part-time and full-time roles available

Learn more about us: https://www.stellarbpo.com.au/our-culture/

LUZON

Earn 18K monthly + Performance Incentives | Customer Service Representative

No Experience

High School Graduates are Welcome

With Business Certificates

Established in 2007

MDC100 Bldg., C5 Rd. Cor. Eastwood Ave., Brgy. Bagumbayan (across Citibank), Quezon City, Metro Manila

Total vacancies for this job title: Over 10

Posted On: November 21, 2019

Job ID: 341753

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