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Concentrix CVG Philippines, Inc.

Concentrix Cebu: Get a Signing bonus up to 30K! or win a Samsung S10+! Apply now.

No Experience High School graduates are welcome

Concentrix CVG Philippines, Inc.

With business certificates 
G/F, i2 Building, Salinas Drive, Cebu IT Park, Cebu City, Cebu
This is an URGENT job vacancy!
Job ID : 341321

Video Profile


Details

Company Overview
 
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
 
Job Description:
 
In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market. We are absolutely obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. We are looking for a Customer Care Specialist that shares this mind-set.
 
Make that bold move today! Join Concentrix as a Customer Care Specialist!
 
As a Customer Care Specialist, you will deliver support to the customers and clients of the world’s biggest and best brands. You will also be responsible for;
  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
  • At least high school graduate
  • Experience of at least six months in the BPO industry are preferred; applicants without work experience are also welcome to apply
  • Excellent English communication skills
  • Working knowledge on computers
  • Good customer service, multi-tasking and problem-solving skills
  • Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
  • Paid training
  • Benefits after 6 months
  • Career pathing and Advancement opportunities
  • Competitive salary
  • Monthly performance incentives

How to Apply

1. Cebu Online Job Fair will run from October 21-23, 2019 and will be hyped via Mynimo
2. Processing on the dates covered is from 10AM-6PM
3. A phone screener will be tasked to process applicants from both platform real-time
4. All applicants will be interviewed over the phone will then be endorsed to a Recruiter for the Initial and Recruitment Interviews
5. Applicants who will pass the Recruitment Interview will be asked to show-up at any of our sites for the exams and Validation Interview
6. Each eligible applicant who will show-up will get Php1,000-worth of GCash credits
7. All hires from this initiative who will join a class this October will get a chance to win a Samsung S10+

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