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Sykes Asia Inc

Technical Writers for Power Tools and Electronics Company

5+ Years Experience

Sykes Asia Inc

With business certificates 
F. Cabahug St. G/F Synergis Building Mabolo, Cebu City, Cebu
Total vacancies for this job title : Over 20
Posted on : October 21, 2019
Job ID : 340310

Details

SYKES ASIA INC.
 
Is currently looking for:
 
TECHNICAL WRITERS for Power Tools and Electronics Company 
 
Summary:
  • This role will be responsible for ongoing maintenance and operations of the Product catalogue and promotional content across all consumer brand websites. You will take Business Ownership of the end-to end process of the NEW Product content and promotion information and will work closely with stakeholders across the business to continuously strengthen the process and look for automation opportunities
  • This role will work closely with the digital delivery manager, product managers, brand managers and content team members.
Responsibilities:
  • Responsible for accuracy and completeness for the overall promotional Content and Product Catalogue across all Digital assets
  • Responsible for the day-to-day execution of new product catalogues
  • Subject matter expert for the online catalogue content
  • Develop, improve and automate processes for sourcing of content, photography and management of content and promotions
  • Uploading new product information to Branded and retailer websites (80%)
  • Refer to multiple sources of information and collate for entry for each product
  • Manage and organize all the assets;
  • Execute daily requests, updates and changes
  • Represent the original content – validate against asset/brand guidelines and strategy
  • Check accuracy and integrity of source data and online presentation of content
  • Track incoming content and the progress of work on promotional and core items
  • Track all the product flow and monitoring the upcoming products
  • Create a process for staging checks with team (Digital, product, brand and content team) (10%)
  • Provide visibility of completed product uploads prioritised by launch date, backlog and pipeline prioritisation (10%)
  • Provide support on ad-hoc activities when required by the digital team during peak campaign periods
Technical Skills
  • Ruby on Rails – Content management systems experience and understanding
  • Magento - Content management systems experience an understanding
  • Adobe creative suite experience – Photoshop, Illustrator, and Acrobat Experience in using Microsoft Office, Google sheets – word & Excel
  • Computer literate – Operating system knowledge - Windows or IOS
  • Basic HTML coding knowledge (limited to formatting content in CMS systems)
  • Experience using process management system such as JIRA, workflow management tools such as APPIAN
  • Familiarity with understanding of AGILE framework for delivery projects
Personal Skills
  • Time Management
  • Organisational Skills
  • Prioritisation
  • Attention to detail
  • Self motivated and directed
  • Strong Project Management skills and process driven
  • Strong communication skills – both written and verbal
  • Ability to be a team player, as well as work autonomously
  • Stakeholder management and expectation setting
Qualifications:
  • Candidate must possess at least a Bachelor's/College Degree
  • Required skill(s): content management systems, Ruby on Rails, Magento, Agile.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Cebu City
  • Preferably Supervisor / 5 years & Up Experienced Employees specializing in IT/Computer - Software or equivalent.
  • Full-Time position(s) available.
For more information, visit www.sykes.com/philippines/about/

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