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Charles Builders Company, Inc.

Office Staff - Complaints Department

No Experience PHP 10,000 per month

Charles Builders Company, Inc.

With business certificates | Established in 1980 | 201-500 employees
Imus, Cavite
Posted on : October 21, 2019
Job ID : 340251

Details

CHARLES BUILDERS COMPANY, INC.
 
Is currently looking for:
 
OFFICE STAFF - COMPLAINTS DEPARTMENT
 
LOCATION: Imus, Cavite
 
TYPE: Full time (additional).
 
SALARY: 10,800.00
 
JOB DESCRIPTION:
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Prepare reports by collecting and analyzing customer information
- Keeping records of customer interactions, transactions, comments and complaints.
- Follow communication procedures, guidelines, and policies
- Act as the company gatekeeper
 
QUALIFICATIONS:
- College graduate of BS Political Science, Business admin., or equivalent
- Strong communication skills
- Keen to details and Active listener
- Ability to multi-task, prioritize and manage time effectively
- Documentation Skills
- Ability to stay calm when customers are stressed or upset.
- Knowledgeable in Business writing
- Willing to start from minimum salary, Cavite Rate
- Willing to be assigned in Imus City, Cavite


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