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Accenture

Bilingual Service Desk Associates (Japanese)

No Experience

Accenture

With business certificates 
Outside Negros Occidental : UG/F, Pioneer House Bldg., Cardinal Rosales Ave., Panglao St., Cebu Business Park
Posted on : November 02, 2019
Job ID : 339916

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Details

Be You, Lead the New at Accenture.
 
Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world.
 
What are some of the benefits available for Accenture employees?
 
We offer our people a “Total Rewards” package that includes competitive and performance-based compensation, professional development opportunities and market-relevant benefits that go beyond the basic salary.
 
What We Offer:
  • Be a part of one of the biggest and most stable organization in the world
  • Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Expanded maternity leave up to 120 days*
  • Flexible Working Arrangements
  • Employee Stock Purchase Plan
  • Healthy and Encouraging Work Environment
  • Allowances
  • Loyalty, Christmas Gift, Inclusion and Diversity Benefits
  • Night Differential
  • Retirement Plan
BILINGUAL SERVICE DESK ASSOCIATES (JAPANESE)
 
What We Offer:
  • Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Night Differential
  • Allowances
  • Car and housing plan*
  • Company-sponsored trainings upskilling and certification
  • Flexible Working Arrangements
  • Healthy and Encouraging Work Environment
Qualifications:
  • Native Japanese or Japanese speaker- at least JLPT N2 certified
  • Basic computer skills
Responsibilities:
  • First/second level support for office software and hardware incident and service requests
  • First level support for all IT-related concerns
  • First level support for incidents and service requests related to applications
  • Handling IT incidents and requests received via telephone, email or portal tickets
  • Incident logging and managing or prioritizing workload
  • ID Administration (Active Directory) for password reset, account unlock 
 
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!  
 
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
 
Who we are?
 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
 
For more information about Accenture Careers in Cebu, visit our website at careers.accenture.com/cebu.


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