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Holiday Factory Tour Package Inc.

Sr. Booking and Reservation Travel Agent

Holiday Factory Tour Package Inc.

With business certificates
| 51-200 employees
Cebu City, Cebu
Posted on : November 05, 2019
Job ID : 339897


Is currently looking for:
Key responsibilities will include but not limited to as follows:
  • Plan and arrange tour packages, excursions, and day trips
  • Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions
  • Inform clients about what their trip will be like, including giving details on required documents, such as passports or visas
  • Give advice about local weather conditions, customs, and attractions
  • Make alternative booking arrangements if changes arise before or during the trip
  • Dealing with customer queries and complaints
  • Act as Team Lead or Point-of-Contact (POC) assisting Junior Travel / Booking Agents as well as incoming trainees
  • Must hold an active Philippine passport
Qualifications and Skills Requirements:
  • In-depth knowledge of geography and the travel and tour/hospitality/tourism industry
  • At least FIVE (5) years in experience working in a travel and tour office environment
  • Strong knowledge of GDS tools especially AMADEUS system
  • Excellent communication and inter-personal skills, both verbal and written
  • Ability to work independently with minimum supervision
  • Exceptional computer skills - accuracy is vital to this position
  • Good multi-tasking ability and time management
  • Excellent problem-solving and decision-making skills
  • Occasional flexibility outside of normal working hours
  • Bachelor’s Degree in Travel & Tourism, Hospitality, certifications, or related work and/or personal experience.
  • Paid training at the head office for two (2) months in Dubai, United Arab Emirates (UAE)
  • Yearly travel incentives to top destination
  • Mid - Shift (starts between 1-4pm Philippine Time)
  • Strategic location to work at Cebu Business Park, Cebu City, Cebu, Philippines
  • Attractive Total Rewards Package awaits successful candidate

Applications for this job are now closed.
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