Outside Negros Occidental : 16/F eBloc 2, W Geonzon St., Cebu I.T. Park, Lahug
Posted on : November 03, 2019
Job ID : 339652
Be You, Lead the New at Accenture.
Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world.
What are some of the benefits available for Accenture employees?
We offer our people a “Total Rewards” package that includes competitive and performance-based compensation, professional development opportunities and market-relevant benefits that go beyond the basic salary.
What We Offer:
Be a part of one of the biggest and most stable organization in the world
Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
Expanded maternity leave up to 120 days*
Flexible Working Arrangements
Employee Stock Purchase Plan
Healthy and Encouraging Work Environment
Loyalty, Christmas Gift, Inclusion and Diversity Benefits
Graduate of any Bachelor’s degree
At least 6 months relevant work experience in the BPO industry
Proficient in Microsoft Excel
Basic analytical and math skills
Good written and verbal skills
Willing to work on holidays, weekends, shifting schedules and extended working hours
Responsible for managing of volume and staffing
Support functions for operations and communication to stakeholders of intra-day performance
Analyze the impact of volume, AHT and shrinkage on the budget staffing requirement
Manage operational forecast variance to plan
Report staffing needs and performance issues impacting service levels on a timely manner, and recommend solutions to close gaps
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
Who we are?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.