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Accenture

Workforce Associate

1 Year or less Experience

Accenture

With business certificates 
Outside Negros Occidental : 16/F eBloc 2, W Geonzon St., Cebu I.T. Park, Lahug
Posted on : November 03, 2019
Job ID : 339652

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Be You, Lead the New at Accenture.
Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world.
 
What are some of the benefits available for Accenture employees?
 
We offer our people a “Total Rewards” package that includes competitive and performance-based compensation, professional development opportunities and market-relevant benefits that go beyond the basic salary.
 
What We Offer:
  • Be a part of one of the biggest and most stable organization in the world
  • Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Expanded maternity leave up to 120 days*
  • Flexible Working Arrangements
  • Employee Stock Purchase Plan
  • Healthy and Encouraging Work Environment
  • Allowances
  • Loyalty, Christmas Gift, Inclusion and Diversity Benefits
  • Night Differential
  • Retirement Plan
WORKFORCE ASSOCIATE
 
Qualifications:
  • Graduate of any Bachelor’s degree
  • At least 6 months relevant work experience in the BPO industry
  • Proficient in Microsoft Excel
  • Basic analytical and math skills
  • Good written and verbal skills
  • Willing to work on holidays, weekends, shifting schedules and extended working hours
Responsibilities:
  • Responsible for managing of volume and staffing
  • Support functions for operations and communication to stakeholders of intra-day performance
  • Analyze the impact of volume, AHT and shrinkage on the budget staffing requirement
  • Manage operational forecast variance to plan
  • Report staffing needs and performance issues impacting service levels on a timely manner, and recommend solutions to close gaps
 
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!  
 
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
 
Who we are?
 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
 
For more information about Accenture Careers in Cebu, visit our website at careers.accenture.com/cebu.


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