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Tech Mahindra

Customer Service Associates

OJT High School graduates are welcome

Tech Mahindra

With business certificates  | 501-1000 employees
Cebu City, Cebu
Total vacancies for this job title : Over 100
This is an URGENT job vacancy!
Job ID : 338265

Details

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.2 billion company with 117,000+ professionals across 90 countries, helping over 825 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
 
We are part of the USD 17.8 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractorsutility vehiclesafter-marketinformation technology and vacation ownership.
 
URGENT HIRING FOR DAYSHIFT TELCO ACCOUNT WITH FIXED WEEKENDS OFF!
 
Get GIFT CERTIFICATES and WIN PRIZES upon contract signing!
 
The Role:
  • Provide excellent customer service
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Perform customer verification
  • Direct requests and unresolved issues to designated resource
  • Record details of inquiries, comments, complaints and actions taken
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process
The Profile:
  • Accepts High School Graduates or College Undergraduates with at least 6 months of customer service experience in a BPO company
  • No BPO experience required for college graduates
  • With Excellent English Communication Skills
  • Willing to start ASAP
 
For more information about our company, visit our website: www.techmahindra.com


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