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Operations Supervisor

TG Services Inc.

34 L&I Bldg. Samar Ave., South Triangle, Quezon City, Metro Manila
Posted on : October 05, 2019
Job ID : 338061


TGServices, Inc. takes pride in connecting our valued clients to the talents they seek. Our focus is to facilitate the success of our business clients.
Is currently looking for:
Work Locations: Cebu, Quezon City, Paranaque
Job Descriptions:
  • Develop and maintain operational structure that will provide the expected service to the Customers and employees.
  • Manage and supervise TG site operations;
    • Weekly briefing with section/unit personnel in matters related to their unit operations
    • Update of TGSERV Head office circulars and memorandum   
    • Gather information related to staff concerns and customer feedback
    • Provides counselling to erring TG employees
    • Provides the necessary support to TG employees for the improvement of their services
    • Conducts and evaluate staff performance quarterly
    • Recommends staff recognition and rewards system for top performers
    • Manage efficient usage of equipment and materials
  • Submits weekly report indicating updates and concerns of Clients and TG employees in all sites.
  • Update the client on latest development of TG services;
    • Verbal updates on weekly basis (informal meeting)
    • Monthly or quarterly basis (formal presentation)
  • Identify and recommend cross training requirement of TG staff
  • Reports critical incidents to Head Office as necessary
  • Work with client for additional potential business opportunities
  • Assists and help in Marketing TG Services to other companies
Core Competencies
  • Able to maintain a strong, positive, and healthy relationship with principal and other internal and external customer.
  • Able to establish constant communication with staff thru;
    • Weekly briefing with section/unit personnel in matters related to their unit operations
    • Update of TGSERV Head office circulars and memorandum
    • Gather information related to staff concerns and customer feedback
  • Able to monitor and evaluate staff performance and recommend appropriate courses of action.
  • Able to use basic Microsoft Word, Excel and Email.
  • Able to prepare and reports according to specified formats in a timely and accurate manner. 
  • Able to handle counselling of staff in relation to his/her performance prior before elevating to HR for disciplinary action.
Job Qualifications
  • Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management or equivalent.
  • At least 5 Year(s) of working experience in the related field is required for this position.
  • Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Human Resources or equivalent.
  • With exposure in the hospitality industry and area of;
    • Hotel and resort operations
    • Building maintenance (housekeeping, knowledge in technical maintenance will be an advantage)
    • Familiar with Integrated Facility Maintenance (IFM)
    • Strong HR skills and people management

Applications for this job are now closed.
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