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Branch Supervisor

Managerial / Supervisory

Two Future, Inc.

Unit 1B, 3F Office Suites Greensun Building, 2285 Chino Roces Ave. Ext., Makati, Metro Manila
Posted on : October 20, 2019
Job ID : 337763


Is currently looking for:
Job Responsibilities:
  • Maintain positive relations with all contacts, guests, potential guests and team members in order to expand the branch’s pool of clients
  • Responsible in promoting and marketing the company’s services and products, campaigns/promotions, retail, in order to meet the required performance of the branch
  • Acts hand on hand with the manager in achieving the monthly target
  • Ensures that customer service excellence is exercised and practiced in the branch by all employees at all times
  • Acts as Officer in Charge in the absence of the Branch Head
  • Responsible for the service standards performed by employees to ensure customer satisfaction
  • Co-performs Employee Performance Review for subordinates every 36 months
  • Deals with all customer complaints
  • Manpower Scheduling: Making sure that all employees follow the correct shifts and rotations and that there is enough staff to perform services and accommodate clients during all working hours
  • Ensuring that all treatments finish on time (not going beyond) and are monitored, and that all treatments are accounted for
  • Co-authorizes text blasts to increase sales and foot traffic
Minimum Qualifications
  • A graduate of 4 year course, preferably Medical or business related courses
  • With a minimum of 2-3 years experience in handling store/branch management particularly on Wellness & Grooming industry. 1 to 2 years of solid experience in either supervisory or managerial level.
  • Highly organize and must be able to motivate her team, assess situations quickly and solve problems.
  • Excellent written, verbal communication skills
  • Must be able to work both independently and as a team player
  • With sound judgment on handling basic to vital decision making, and can pay attention to internal and customers, and with excellent negotiation and speaking skills to resolve the issue
  • Able to lead and handle cross-functional roles or collaborative roles
  • Willing to be assigned at Any Branch in Manila (we're assigning location based on your address)
  • Enjoy work life balance (Enjoy branch events, trainings and workshops, outings)
  • Birthday Gift
  • Performance Rewards, etc.

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