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TaskUs Inc.

Vice President of Operations | TaskUs Bohol

Top Management

TaskUs Inc.

10,000+ employees
Tagbilaran City, Bohol
Posted on : October 12, 2019
Job ID : 337131

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Details

TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies 
 
We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list.  
 
A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.
 
We exist to make the world’s best companies better. We aim to have fun while doing it.
 
 
So what does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, goal-setting, and must be fully accountable for ensuring your entire organization is on track. So, not just anyone is qualified for this role. We make sure we get the best of the best!

As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership.  You are expected to meet the company’s objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development; formulate policies and strategic plans for future growth; manage daily operations of personnel, purchasing, administration and other departments; and improve operational efficiency in targeted areas including customer support and engagement.
 
As VP of Operations, you will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the  business. You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs.
 
Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you will develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives.
 
So, do you have what it takes to become the VP of Operations?
 
 
Requirements
 
Here’s what we’re looking for... Since this is Vice President role, we need someone who has had previous extensive professional experience with at least 7 years in a Senior Leadership role of a large business or enterprise.  
 
If you can demonstrate financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of latest technology to enhance the growth of your organization - then that is a big plus in your favor. If you possess a “people first” leadership style with strong communication, interpersonal and leadership skills with a thorough understanding of organizational behavior, workforce planning, metrics, and analytics? Then, we want to talk to you!
 
 
About TaskUs:
 
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
 
TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively.  Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone. 
 
TaskUs currently has over 15,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico. 
 
TaskUs, Inc. is an equal opportunity employer.  


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