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Orbit Teleservices - Cebu City

Chat Support Agent / Email Support Representative / Call Center Representative

No Experience

Orbit Teleservices - Cebu City

With business certificates | Established in 2016 | 51-200 employees
5th floor Krizia Building, Gorordo Avenue, Cebu City, Cebu
Total vacancies for this job title : Over 100
Posted on : October 05, 2019
Job ID : 336062

Details

Orbit Teleservices helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients.
 
Here’s What Orbit Cebu Can Offer You.
  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Maternity/Paternity Leave
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • We are Open to employees who'd like to study while working (no financial assistance)
  • Competitively priced earnings packages
  • Occupation advancement: Obtain growth by way of numerous trainings
  • Word of mouth program: Receive rewards for effectively referring your pals and family members to be a part of our organization by means of our Employee Referral Program
Our expertise covers a wide-array of industries ranging from:
  • Product and Consumer Support
  • Healthcare Insurance
  • Technical Support
  • Financial Services
Be a part of one of the premier brand names in the world and feel the excitement of State-of-the-art Technological innovation! We are currently in need of Travel Reservations Specialists in our Cebu site!

Job Description:
  • Answers phone calls and provides important information/ assistance to clients.
  • Checks mail, fax and internet mail to provide customer assistance.
  • Manages computer/on-line guidelines for the purpose of responding to customer queries..
  • Communicates with customer on the phone or using written correspondence to take care of concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Follows escalation procedures as needed.
  • Completes, processes and maintains applicable paperwork and records.
Qualifications:
  • Must have finished at least two years in college
  • Self-motivated
  • Good English communication skills
  • Team Player
  • Requires minimum supervision
 
For more information about our company, visit our website:
http://orbit-teleservices.com/


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