16/F eBloc 2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City, Cebu
Posted on : October 02, 2019
Job ID : 335137
This is your invitation to join an organization offering greater opportunity, great challenge and great satisfaction. An organization dedicated to teamwork and collaboration. An organization working in the forefront of technology, helping 94 of the Fortune Global 100 to reinvent business. Our capabilities are so broad, you can even change jobs without ever changing companies. Talk to Accenture and discover how great you can be.
What We Offer:
Being part of one of the biggest and most stable BPOs in the country
Healthcare Insurance (HMO) & Life Insurance coverage from Day 1 of Employment
Healthy and Encouraging Work Environment
We will foster your growth and development as an individual.
We value your career and we encourage you to BE GREATER THAN YOU IMAGINED.
SERVICE DESK ASSOCIATES
Graduate of any Bachelor’s degree
Undergraduates with at least one complete year in college are welcome to apply
At least 6 months service desk experience
Must have good English communication skills
Willing to work on holidays, weekends, shifting schedules and extended working hours
Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
Resolve problems and issues in a professional manner and engage with customers to identify additional needs
Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
Achieve challenging individual, team and contact center targets
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
Who we are?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.