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Supporting Enterprises Inc.

Technical Support Engineers w/ 20K signing bonus

2 to 4 Years Experience PHP 28,000 - 30,000 per month

Supporting Enterprises Inc.

With business certificates | Established in 2014 | 51-200 employees
Santa Cruz, Laguna
Posted on : September 01, 2019
Job ID : 331786

Details

Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery center in the Philippines.
 
We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SMEs clients all over Australia and abroad to connect talent (YOU) with opportunities.
 
We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe, and supportive environment which embraces change and diversity.
 
Seeking for Technical Support Engineers. They are first responders to tickets from customers and they help troubleshoot, install, update content, onboard customers, etc. or escalate concerns to a different department.

We offer a Signing Bonus of PHP 20,000 and Relocation Assistance. Apply now and be hired the next day! 

Schedule: Flexible
 
Qualifications:
  • Minimum of two (2) years of technical support experience.
  • Excellent English verbal and written communication skills.
  • Strong technical background with excellent problem solving and multi-tasking skills.
  • Must be knowledgeable with HTML and CSS.
  • Available to start immediately.
Responsibilities:
  • Provide first-level technical support and preliminary investigation for VIP customer issues and service requests
  • Manage and track customer issues.
  • Respond to customer inquiries via chat, email, and phone.
  • Document all technical inquiries, develop and review content for the knowledge base.
 
For more information about our company, visit our website: http://www.supportingcareers.com


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