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Concentrix CVG Philippines, Inc.

Now Hiring for NonVoice Tech Account | Apply in JMall

1 Year or less Experience High School graduates are welcome

Concentrix CVG Philippines, Inc.

With business certificates 
2/F J Centre Mall, AS Fortuna, Mandaue City, Cebu
Total vacancies for this job title : Over 100
Posted on : November 18, 2019
Job ID : 330943

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Details

Company Overview
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
 
Job Description:
In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market. We are absolutely obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. We are looking for a Customer Care Specialist that shares this mind-set.
 
Make that bold move today! Join Concentrix as a Customer Care Specialist!
As a Customer Care Specialist, you will deliver support to the customers and clients of the world’s biggest and best brands. You will also be responsible for;
  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
  • At least high school graduate
  • Experience of at least six months in the BPO industry are preferred; applicants without work experience are also welcome to apply
  • Excellent English communication skills
  • Working knowledge on computers
  • Good customer service, multi-tasking and problem-solving skills
  • Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
  • Paid training
  • Benefits after 6 months
  • Career pathing and Advancement opportunities
  • Competitive salary
  • Monthly performance incentives
Join us in Concentrix and BE the Difference for the world’s best brands!


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