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Channel BPO

Data Analytics Manager

Managerial / Supervisory

Channel BPO

With business certificates | Established in 2015 | 51-200 employees
Unit 310 3rd floor Jesa IT Center Bldg. General Maxilom Avenue , Cebu City, Cebu
Total vacancies for this job title : 1
Posted on : August 15, 2019
Job ID : 329498


ChannelBPO Inc. is a leading Amazon retail outsource provider offering clients the ability to dramatically improve their online retail revenue while maintaining and/or improving their Amazon metric score. Our 24/7 global infrastructure, multiple logistics locations, time-tested procedures and proprietary processes enable client success in today’s highly competitive online retail environment.
We are seeking for:
Job Description:
  • Understands business needs and objectives.
  • Evaluates suppliers’ sales trend as basis in prioritizing listing creation and correction tasks.
  • Manages, organizes and drives successful completion of team projects.
  • Assigns, oversees agent’s workload and ensures that all assigned tasks are done efficiently and effectively. 
  • Communicates results/suggestions/solutions to any Listings-related concerns to other departments and management.
  • Develops and implements quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.
  • Ensures accuracy of data and deliverables of agents with comprehensive policies and processes.
  • Oversees the data/report requests process: tracking requests submitted, prioritization, approval, etc.
  • Oversees all analytics operations to correct discrepancies and ensure quality.
  • Anticipates future demands of initiatives related to people and technology within your department and design/implement solutions to meet these needs.
Essential Requirements:
  • Advanced knowledge in MS Excel formulas, functions and shortcuts
  • At least 4-year experience in analyzing data or reports generation using MS Excel.
  • At least 2-3 years of managing a team
  • Good English Communication skills
  • Flexible in working graveyard and weekend shifts
  • Can work independently
  • Detail oriented
  • Graduate of any Business or IT related course
  • Good leadership skills
  • Good in decision making

Applications for this job are now closed.
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