With business certificates | Established in 1990 | 1001-5000 employees
The Mactan Newtown, Brgy. Mactan, Lapu-Lapu City, Cebu
Total vacancies for this job title : 4
Posted on : March 31, 2019
Job ID : 304268
The Results Companies is a leading-edge customer contact solutions provider for many Fortune 500 companies. Established in 1990, TheResultsCompanies provides services through over 4000 CSR's located in 15 locations worldwide.
Results is an innovative organization with a proven track record in customer service and sales performance. With a foundation rich in technology and innovation. Results has developed systems designed to improve call management, thus enhancing service, performance and the customers’ overall end experience. Our solutions and processes are specifically designed to drive results. For over 19 years, Results has partnered with organizations to grow their customer base and increase their market share.
Results is a well-established organization delivering the best in service, performance, technology, and value to its customers. We offer complete call center solutions from IT, Telephony, Data and Reporting to Training, Quality and Center Management needs around the globe.
The Recruiting Associate is responsible to ensure compliance to all facets of the recruiting process for the designated site. This will be achieved through the development of local recruiting strategies by utilizing traditional methods and resources as well as developing new and creative recruiting ideas.
Essential Job Duties and Responsibilities:
Achieve recruiting goals and targets
Evaluates candidate profile against the basic qualifications
Administers online assessment (Evolve) to applicants and should be able to address questions related to the exam
Conducts initial screening and in-depth language interview
Profiles candidates based on specified competencies and qualifications per program
Explains the pre-employment requirements/checklist to new hires
Uploads candidate information and update recruiting system tools
Prepares daily and weekly reports based on function and need
Works effectively with internal and external clients
Interacts with applicants and is responsible for providing an excellent applicant experience every single time
Performs other tasks as determined by superiors (e.g. call-outs, invites, recruiting and sourcing activities, admin tasks, etc.).
Rotates across different recruiting functions due to need, to maintain a robust backup system, as part of a business continuity process
Required Knowledge Skills Attributes for Position:
Candidate must be a graduate of a 4-year course in any field.
Must be able to work well with all levels of organization
Excellent English communication skills
Proficient in MS Office (Word, Excel)
Flexible in terms of work hours, open to shifting schedules, extended work hours and working on holidays and weekends
A team player and can multi-task and perform in a fast-paced environment