carlo : part time writer

General Information

Present job : content writer (first page web solutions)
Years experience : < 1 yr.
Education : Undergrad

Resume Details

Colmenares, Carlo Angelo Apepe


Educational Background

Primary Education
Institute: Sacred Heart School for Boys
Location: Gen. Maxilom Ave. Cebu City 6000
Graduation Date: Mar 1998


Secondary Education
Institute: Cebu Distance Learning Institute
Location: Cebu City
Graduation Date: Mar 2003


Tertiary Education
Level: College Level Field of Study: BS in Radiological Technology
University: Cebu Doctors' University Year: 2003-2005
Located In: Philippines

Employment Background

Company Name: ePerformax
Position Title: Customer Service Representative
Position Level: Fresh Grad / Less than 1 Year Experienced Employee
Specialization: Technical & Helpdesk Support
Industry: Call Center / IT-Enabled Services / BPO
Date Joined: October 2007 Date Left: March 2008
Work Description: As a customer service representative I cater to people who have certain problems or complaints with regards to the product assigned in my account. I provide them with the best alternative solutions that will best fit their needs.

Additional Information
CAREER OBJECTIVE:
*To cater to clients with special needs that requires immediate attention
*To be able to disseminate information using the different modes of communication, may it be through the net, through print or videos.


SUMMARY OF QUALIFICATIONS:
* 5 months experience as a Customer Service Representative
* Have basic computer/internet trouble shooting skills.
*Took the Technical Hardware Course at TESDA
* Excellent oral English/ communication skills
* Excellent Interpersonal Relationships
*Familiarity with the World Wide Web
*Adept in using Microsoft Office (e.g MS Word, MS Excel, MS Powerpoint)


PERSONAL TRAITS AND ATTITUDE:
*Highly Independent but at the same time a team player.
* International living experience and regional exposure
* Passion for continuous learning and personal growth
* Highly motivated and driven, with strong desire to excel