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Gefmel : TSR\CSR\CRT\SALES

Cebu City, Cebu
Posted on : August 26, 2008 04:47 pm
Category : Customer Svc / Support
Resume ID : 8848

General Information

Present job : Sales agent (Cebu Global)
Years experience : None
Education : Undergrad

Resume Details

GEFMEL S. BASILIO
819 V. Rama Avenue, Cebu City


Work Experiences

Cebu Global
2/f Mango Square Mall
Mango Avenue, Cebu City
August 2008- present

 LNPC – New Line Platinum Card
- Sales Agent

Qualfone
Quality Contact Services
6/f Skyrise Building, Asiatown,
IT Park, Lahug, Cebu City
November – Present

Work Highlights

 Tracfone Wireless
- Customer Retention Team (CRT = TSR Level 2)
 takes in supervisory calls
 MIN attachment and line activation
- Technical Support Representative Level 1
 troubleshoot tracfones
 attached number and add minutes to phone

Cebu Global
2/f Mango Square Mall
Mango Avenue, Cebu City

 ADA – American Diabetes Association
- Sales Agent (trainee)

Jollibee Foods Inc.
Robinsons Mall
Fuente Osmeρa, Cebu City

 Service Crew

University of San Jose-Recoletos
Magallanes St., Cebu City

 SSD (Security and Safety Department) – working student
- facilitate CWTS sessions, assist in securing the safety and farewell of students and implements school laws and regulation


Educational Background

 College : University of San Jose-Recoletos
Electronic and Communications Engineering
November 2003 – October 2007

University of Cebu
Computer Engineering
June 2003 – October 2003

 High School : Abellana National High School
2001 – 2003

University of Cebu
1999 – 2001

 Elementary : Guadalupe Elementary School
1999


Personal Data

Age : 22
Height : 5’8”
Weight : 130 lbs.
Birthdate : February 24, 1986
Birthplace : Cebu City
Natinoality : Filipino
Religion : Roman Catholic
Civil Status : Single


Special Skills

 managing activities
 keyboarding 40 words / minute
 computer aided design
 programming ( turbo c++)